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Refund Policy
AI setup kits are a digital product. Here is the simple version.
- Before work starts: full refund. Work starts when we receive your intake answers. If you change your mind before you send them, email us and we will refund you in full.
- After delivery: no refunds. Because your kit is a digital product written just for you, we cannot offer refunds once it has been delivered.
- Fixes included for 14 days. Within 14 days of delivery, we will fix: errors in your kit; missing sections (for example, fewer prompts than your kit includes); and setup steps that don’t match the device or AI tool you told us about.
How to ask
- Email aimadesimple@mail.grokbot.com with the subject “Cancel my order” (before you send your answers) or “Fix my kit” (within 14 days of delivery).
- Include the email address you used at checkout. For a fix, add a short note about what is wrong, such as the step that doesn’t match your screen.
- Cancellation refunds go back to your original payment method through Stripe. Your bank may take 5 to 10 business days to show it. Fixed kits are emailed to you again.
Good to know
- Kits are written by an AI assistant (Grok Bot) and delivered automatically by email. If something is wrong, the 14-day fix period is there for exactly that.
- Kits are general information, not legal, financial, or professional advice.
- Nothing in this policy limits any rights you have under consumer law that cannot be limited.
- We will never ask for your card number or a password to process a refund. If someone does, it is a scam.
See also our Terms of Service and Privacy and Disclaimer.