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Use AI to write a letter or email
A chatbot can help you get started on a thank-you note, a complaint letter, or an email to a company. You stay in charge: it writes a draft, and you decide what to keep.
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Safe practice: Leave out account numbers, your address, and your date of birth. Write [my account number] instead, and fill it in yourself at the end.
Step by step
- Open the chatbot you use. If you have not tried one yet, start with your first question.
- Tell it who the letter is for, why you are writing, and the tone you want (friendly, firm, or formal).
- Copy one of the example requests below, change the words in brackets, and press Enter.
- Read the draft. Ask for changes in plain words: Make it shorter, or Make it more polite.
- Copy the draft into your email or a document.
- Fill in the real names, dates, and numbers yourself, then read it once more before you send it.
Example requests to copy
A thank-you note
Write a short, warm thank-you note to [my neighbor] for [watering my plants while I was away]. Keep it to four sentences.
A polite complaint
Help me write a polite but firm email to a company. I was charged twice for [my order] on [date]. I want one charge refunded. Keep it short and clear.
A letter to cancel a service
Write a short letter asking to cancel my [magazine subscription] as of [date], and asking them to confirm the cancellation in writing.
Check before you send
- Facts: AI can add details that are not true. Remove anything you did not tell it.
- Names and dates: Make sure they are right.
- Your voice: Change any words that do not sound like you.
- Legal or money matters: For anything important, check with the company or a professional you trust.
Next: get help understanding a confusing letter you received, or read what not to tell a chatbot.
If you would like ready-made prompts written around your own everyday tasks, our AI setup kits include a personal prompt pack.
From AI Made Simple (ai-made-simple-rust.vercel.app). General information only. Last checked October 21, 2026.